Menu ENN Search

CALP guidance on e-transfers in emergencies

Globally, cash payments to poor people from governments, aid agencies or the private sector are in the order of magnitude of billions. Meanwhile, the rapid spread of technologies enabling branchless banking and digital payment systems has supported the increased consideration of electronic transfers (e-transfers) by aid agencies. Over the last five years alone, the Cash Learning Partnership (CaLP) recorded 41 e-transfer programmes worldwide targeted at over 3.3 million beneficiaries in emergency settings.

In 2011, the Cash Learning Partnership (CaLP) commissioned a report to investigate the benefits and barriers to using new technologies in humanitarian cash programmes. Building on this, in 2013, CALP launched a research initiative focused exclusively on etransfers to build evidence and capacity to develop standards and tools for the humanitarian sector. Specifically this work will result in three publications that will provide guidance on e-transfer programme implementation, an analysis of the cost effectiveness of e-transfers compared to manual cash transfers, and beneficiary data protection advice.

Two of these publications, E-transfers in Emergencies: Implementation Support Guidelines and Protecting beneficiary privacy: Principles and operational standards for the secure use of personal data in cash and e-transfer programmes have been released.

E-transfers in emergencies guidelines

The guidelines are intended for field practitioners of aid agencies engaged in humanitarian responses incorporating cash transfers to be delivered through digital payment systems, as well as their extended teams in management and programme support functions.

Internal agency guidelines and procedures do not always include specific guidance on the use of e-transfers and the engagement of the private sector. The CALP guidelines thus seek to provide a basic understanding of e-transfer systems, propose a framework for evaluating the various e-transfer options available, and offer guidance on how to use these options in the delivery of humanitarian assistance.

The guidelines assume prior knowledge of cash transfer programming and focus exclusively on implementing e-transfers; they do not elaborate on decisions relating to whether or not cash is a viable programme option. Therefore, the programme lifecycle begins with assessing which e-transfer option is best suited to deliver a given cash-based intervention. For readers seeking more in-depth information on cash transfer programme management in general, a guidance sheet on cash transfer reference documents in provided. Extensive additional material is also available on the CaLP website (www.cashlearning.org).

Principles and operational standards guidelines

These guidelines aim to enable agencies to meet and respect these international standards and in particular to address risks inherent in the use of beneficiary data by agencies engaged in the delivery of cash, with a specific focus on e-transfer programmes. Annexes include a model privacy impact assessment and model clauses for contracts with third parties.

Feedback

The CaLP is keen to receive feedback from the use of these guidelines. Organisations are invited to send their thoughts and share their programme experiences at info@cashlearning.org and join the CaLP discussion group (by using the link on website www.cashlearning.org).

These guidelines, together with many other cash-related resources, are available on the CaLP website, http://www.cashlearning.org/

Show footnotes

More like this

FEX: What affects the cost of delivering cash transfers in humanitarian settings?

By Clare O'Brien and Fidelis Hove Clare O'Brien is a senior consultant in the Poverty and Social Protection team at Oxford Policy Management, a development...

FEX: Tools to support cash transfer programmes

The Cash Learning Project (CaLP) is composed of a steering committee of Oxfam GB, the British Red Cross, Save the Children, the Norwegian Refugee Council and Action Against...

FEX: UNHCR cash programming in emergencies – implementation and coordination experience during the Syrian refugee response in Jordan

By Volker Schimmel Volker Schimmel is UNHCR's Head of Field Office Amman and manages the agency's cash assistance programme in Jordan. He has worked in refugee and...

FEX: Swaziland Cash and Food Transfer Programme

By Rosie Jackson Rosie Jackson currently works for Save the Children UK as an Emergency Food Security & Livelihoods Advisor. Based in London, she provides technical support to...

FEX: Child Development Grant Programme (CDGP) in northern Nigeria: influencing nutrition-sensitive social policy programming in Jigawa State

By Fatima Adamu, Maureen Gallagher and Paul Xavier Thangarasa Lisez cet article en français ici Fatima Adamu is the Communication Officer for Action Against Hunger...

FEX: Literature review on impact of cash transfers on nutritional outcomes

By Bridget Fenn and Ellyn Yakowenko Bridget Fenn is an epidemiologist with a background in nutrition. She is currently a consultant for the Emergency Nutrition Network (ENN)...

FEX: 2011 Edition of the Sphere Handbook Humanitarian Charter and Minimum Standards in Humanitarian Response

Farmers association level consultation at Chuko, Southern Nations, Nationalities and Peoples (SNNPR) province, Ethiopia, August 2009 By Susan Thurstans, Paul Turnbull, Devrig...

FEX: Nutrition security emergency programming in diverse urban contexts

By Marie Sardier, Joanna Friedman, Maureen Gallagher and Julien Jacob Marie Sardier is Food Security and Livelihoods Advisor with Action contre la Faim (ACF) in Paris...

FEX: Doing cash differently: how cash transfers can transform humanitarian aid

Summary of research1 Location: Global What we know: Humanitarian aid is increasingly provided in the form of cash assistance. Unconditional and multi-purpose cash programming...

FEX: Meeting cross-sectoral needs of Syrian refugees and host communities in Lebanon

By Leah Campbell This summary is based on a longer written case study written by Leah Campbell for CaLP1. A video presenting the programme is also available2. If you...

FEX: Designing an inter-agency multipurpose cash transfer programme in Lebanon

By Isabelle Pelly Isabelle Pelly was Save the Children's Food Security & Livelihoods Adviser in Lebanon until September 2014, and co-chair of the Lebanon Cash Working Group....

FEX: Mastercard experiences during the humanitarian response in southern Europe

By Paul Musser and Sasha Kapadia View this article as a pdf Paul Musser is Senior Vice President of Humanitarian, Development & Donors, Mastercard. Paul Musser leads the team...

FEX: Delivery of Social Protection Programmes in Kenya

By Clemensia Mwiti and Nupur Kukrety Clemensia Mwiti is a Humanitarian Support Professional (HSP) in Emergency Food Security and Livelihoods. Nupur Kukrety is the Social...

FEX: Briefing on the Bihar Child Support Programme, India

By Oxford Policy Management (OPM) India Oxford Policy Management (OPM) is a development and research based consultancy company that has 30 years' experience is providing...

FEX: Child outcomes of cash transfer programmes in humanitarian and development contexts

Summary of research1 Location: Global What we know: Cash transfer programmes (CTPs) have a proven impact on poverty reduction and social protection but their overall impact...

FEX: Emergency Food Security and Livelihoods Project in Amhara and Oromia regions

By Sarah Coll-Black and Matt Hobson Sarah Coll-Black is a Social Protection Specialist working with the World Bank in Ethiopia and Kenya. She has been involved with Ethiopia's...

FEX: Food insecurity and mental health among community health volunteers in Ethiopia

By Sarah Coll-Black and Matt Hobson Sarah Coll-Black is a Social Protection Specialist working with the World Bank in Ethiopia and Kenya. She has been involved with Ethiopia's...

FEX: ‘Zap’ it to me: short-term impacts of a mobile cash transfer programme

Summary of working paper1 Hadijatou with her cash, Toro village In 2010, Concern Worldwide developed a humanitarian programme in response to the 2009/10 Niger drought and food...

en-net: CaLP assessment of North America humanitarian cash programming support needs

The Cash Learning Partnership (CaLP - www.cashlearning.org) is now open in Washington, DC! Contribute to their agenda by completing this survey by January 22nd.

In...

FEX: Income and employment support (Special Supplement 3)

5.1 Introduction The provision of cash as an emergency response has the potential to impact on all elements of the livelihoods framework by providing the means to protect or...

Close

Reference this page

CALP guidance on e-transfers in emergencies. Field Exchange 47, April 2014. p59. www.ennonline.net/fex/47/calp